Backflow Device Failed? What to Expect With Re-Test Charges in Long Beach
- bill57931
- 15 minutes ago
- 4 min read
Backflow prevention devices are a critical line of defense for keeping your property’s drinking water safe and uncontaminated. In Long Beach, annual backflow testing isn’t just a recommendation—it’s a requirement to ensure compliance with local health and safety codes.
But what happens if your device fails this important test? Many customers find themselves asking: If my device fails, will I be charged again for the re-test after the repair is completed?
Atlas Backflow Services, your trusted Long Beach backflow maintenance experts, are here to shed light on this common concern.
We’ll explain what to expect, how the process works, and how our experts recommend handling a failed test to save time, money, and stress.
Why Does Backflow Testing Matter?
Before diving into re-test charges, it’s important to understand the purpose of backflow testing.
Backflow devices prevent contaminated water from flowing backward into your clean water supply—a risk that can occur due to changes in water pressure, broken pipes, or system malfunctions.
Annual tests, as required by Long Beach authorities, ensure your device is functioning correctly and your property remains compliant with regulations.
Atlas Backflow Services performs these tests using certified technicians who follow strict protocols for accuracy and safety.
What Happens When a Backflow Device Fails the Test?
If your device fails its annual backflow test, don’t panic. Device failure is not uncommon and doesn’t mean you’ve neglected your equipment.
Our Long Beach backflow maintenance experts recommend addressing the issue promptly to avoid fines or water service interruptions.
Here’s what typically happens:
You Receive a Test Report: The technician documents the failure and explains the specific issues.
Immediate Notification: You (and often the city) are notified of the failed test.
Repairs are Needed: The faulty device must be repaired or replaced before it can pass re-inspection.
A Re-Test is Scheduled: After repairs, a certified tester must perform another test to ensure the device now meets regulations.
Will You Be Charged for a Re-Test?
This is the key question for many property owners: Will you face an additional charge for the re-test after repairs? The answer depends on the service provider’s policies and the scope of work required.
Atlas Backflow Services’ Transparent Policy
At Atlas Backflow Services, we believe in honest, upfront pricing. Our Long Beach backflow maintenance experts recommend always asking about re-test fees before booking your service.
Here’s how it typically works:
Initial Test Fee: You pay for the initial annual backflow test.
If the Device Passes: No further action or fees are needed until next year.
If the Device Fails:
Repair Fee: You pay for any necessary repairs (the cost depends on the complexity and parts required).
Re-Test Fee:
If Repairs are Done by Atlas: In most cases, if you choose Atlas Backflow Services to perform both the repair and the re-test, we offer a discounted or waived re-test fee as part of our commitment to customer satisfaction.
If Repairs are Done Elsewhere: If another company or individual performs the repair, a standard re-test fee will usually apply when we return to verify the fix.
Our Long Beach backflow maintenance experts recommend confirming these details with our team when scheduling your service. Transparency is our priority!
Why is There a Fee for a Re-Test?
Some customers wonder why a re-test fee is necessary. After all, isn’t it just a quick check? In reality, each test requires a certified technician, calibrated equipment, and official reporting to local authorities.
The process is just as thorough and regulated as the initial test.Atlas Backflow Services ensures that every re-test meets all compliance requirements, guaranteeing your device’s safety and your property’s protection.
How Can You Avoid Extra Fees?
Prevention is always better than cure, especially when it comes to your backflow device. Our Long Beach backflow maintenance experts recommend the following steps to minimize the risk of failures—and the need for re-tests:
Schedule Regular Inspections: Don’t wait for the annual test. Periodic checks can spot issues early.
Perform Preventative Maintenance: Clean the area around your device, check for leaks, and address minor wear and tear promptly.
Work with Experienced Professionals: Choose a reputable, certified company like Atlas Backflow Services for both testing and repairs.
Address Issues Quickly: If you notice changes in water pressure, unexplained leaks, or unusual noises, schedule a service call right away.
By following these recommendations, you’ll reduce the likelihood of test failures—and the associated costs.
What Sets Atlas Backflow Services Apart?
As leading Long Beach backflow maintenance experts, Atlas Backflow Services is dedicated to providing hassle-free, reliable service. Here’s what makes us the smart choice for your property:
Clear Communication: We explain every step, so you know what to expect—no surprises.
Fair Pricing: Our policies on re-test fees are transparent and customer-friendly.
Certified Technicians: Our team is fully trained, licensed, and experienced.
Comprehensive Service: From initial testing to repairs and re-testing, we handle everything in-house for your convenience.
Our goal is to keep your property safe, compliant, and free from unnecessary expenses.
Final Thoughts: Be Proactive, Stay Protected
If your backflow device ever fails its annual test, don’t worry—Atlas Backflow Services is here to help you every step of the way.
Our Long Beach backflow maintenance experts recommend staying informed, asking questions about fees, and choosing a company that puts transparency and customer service first.By understanding the process and working with a trusted provider, you’ll keep your water supply safe, your property compliant, and your costs manageable.
Ready for your annual backflow test or need help after a failed device? Call Atlas Backflow Services—the Long Beach backflow maintenance experts you can trust.