How do I get a test report and who do I submit it to?

After a certified backflow test, your tester generates the official test report. In Orange County, the report is typically submitted directly to your water purveyor—often through a third‑party compliance portal (for example, BSI Online, TrackMyBackflow, SwiftComply, or Syncta). Most purveyors require the tester—not the property owner—to file the results.

Atlas Backflow Services handles testing, repairs if needed, and submission for you. For a smooth experience, our backflow maintenance Orange County experts recommend scheduling tests 30–45 days before the due date and keeping a copy of each report for your records.

What exactly is a backflow test report?

A backflow test report is the official record that your backflow prevention assembly (RP, DC, DCDA, RPDA, or PVB) was tested with calibrated equipment by a certified tester and met the pass criteria at that time. It normally includes:

• Property information (service address, account/parcel if available)

• Water purveyor name (city or district)

• Device details (type, make, model, size, serial number, assembly location)

• Test results (check valve differential pressures, relief valve opening point, shut-off valve tightness)

• Tester information (name, certification number, gauge serial and calibration date, signature/date)

• Pass/fail status and any repairs made prior to retesting

Because this is a compliance document tied to public health, accuracy and proper submission are essential. That’s why our backflow maintenance Orange County experts recommend using a certified tester recognized by your specific water supplier.

How to get your test report: step-by-step

1. Verify who your water purveyor is

2. Look at your water bill or cross-connection notice. In Orange County this could be a city (e.g., Anaheim, Santa Ana, Huntington Beach) or a district (e.g., Irvine Ranch WD, Moulton Niguel WD, Santa Margarita WD, Mesa Water, Yorba Linda WD, Golden State Water).

3. Your notice usually lists due dates and submission instructions.

4. Book a certified test

5. Choose a certified tester approved by your purveyor. Atlas Backflow Services works with purveyors across Orange County and keeps your devices on a compliance calendar.

6. Our backflow maintenance Orange County experts recommend booking 30–45 days before the deadline to allow time for any repairs and retesting.

7. On-site testing (and repairs if needed)

8. A certified technician performs the test with a calibrated differential gauge. If the device fails, we can often rebuild it on the spot with manufacturer-approved parts, then retest.

9. The tester prepares the report with complete results and supporting details (including gauge calibration date).

10. Receive your copy

11. We provide a digital PDF for your records, and—if required—an on-site tag showing the pass date and tester info. Keep this in your files, especially for property sales, inspections, or insurance.

12. Submission to the purveyor

13. In most cases, the certified tester submits the report directly to the purveyor, often via a third‑party portal. Atlas Backflow Services submits through the exact channel your purveyor requires and confirms acceptance.

14. Confirmation and follow-up

15. You should receive a confirmation from the portal or purveyor. We track this and send reminders ahead of next year’s deadline. Our backflow maintenance Orange County experts recommend keeping confirmations with your report PDF.

Who do you submit the test report to?

• Typically: your local water purveyor’s cross‑connection control department.

• Common submission methods in Orange County:

  • Online compliance portals such as BSI Online, TrackMyBackflow, SwiftComply, or Syncta

  • Direct email to the purveyor’s backflow program inbox

  • Portal upload by the tester (most common)

  • In some cases, mail or in-person drop-off (less common)

Important: Many purveyors require the tester to submit directly through their portal. As a property owner, you may not have access to upload. That’s why our backflow maintenance Orange County experts recommend confirming the submission responsibility before your appointment—Atlas Backflow Services always handles it end-to-end.

Deadlines, fees, and compliance tips

• Due dates: Your purveyor sets your annual test due date. Grace periods vary. Late reports can trigger fines or water shut-off notices.

• Filing fees: Some portals charge a per-report filing fee. This may be paid by the tester at submission and included on your invoice.

• Re-test windows: If repairs are required after a failed test, expect a short window (often 10–30 days) for a passing re-test and final submission.

• Document retention: Keep each year’s report for at least three years (some owners keep five+). This helps with audits, remodel permits, and property transactions.

• Device changes: If you replace, relocate, or add an assembly, notify your purveyor and ensure a new report is filed with the updated serial number.

To avoid last‑minute rushes, our backflow maintenance Orange County experts recommend pre-season scheduling and confirming portal requirements ahead of time.

Common Orange County scenarios (and what to do)

• You didn’t get a notice this year

  • Check your water bill and call the purveyor to verify your device is still on their list. Schedule testing proactively; missing a notice doesn’t remove the requirement.

• You’re part of an HOA or multi-tenant property

  • Determine whether the HOA or the unit owner is responsible for each device. We can inventory assemblies, tag locations, and set up a master schedule and reporting workflow.

• Property sale or new ownership

  • Buyers and lenders often request the current passing report. We can test on short notice, submit to the purveyor, and deliver a stamped copy for closing.

• The device failed and was rebuilt

  • A passing re-test report must be submitted post-repair to close the compliance loop. Atlas Backflow Services performs the repair, re-tests, and files the final passing report.

• You want to submit the report yourself

  • Many portals only accept submissions from registered, certified testers. If owner submission is allowed, we’ll provide the signed report and instructions. Otherwise, we submit for you.

What our report includes (and why it matters)

• Full device identification (type, make, model, size, serial)

• Exact location on site (to avoid mix-ups with multiple assemblies)

• Measured differentials and pass/fail per check or relief valve

• Tester certification, gauge serial, and calibration date for validity

• Notes on any repairs and parts used (manufacturer-approved)

• Your purveyor’s required signatures, dates, and form version

This level of detail prevents administrative rejections and protects your compliance status. It’s one more reason our backflow maintenance Orange County experts recommend using a local specialist who submits through the correct channel the first time.

How Atlas Backflow Services makes it easy

• Certified testing across Orange County, recognized by local purveyors

• On-the-spot repairs with OEM/approved kits to minimize downtime

• Guaranteed submission through the correct portal or method for your purveyor

• Filing fee handling and confirmation tracking

• Digital copies delivered to you, plus annual reminders before due dates

• Portfolio management for owners with multiple sites or devices

From single-family irrigation assemblies to large commercial DCDA/RPDA devices, we handle testing, documentation, and submission end-to-end—so you stay compliant without the paperwork headache.

FAQs

• Can I get a copy of my backflow test report?

  • Yes. We email you a PDF and can provide hard copies on request. You can also request copies from your purveyor or the compliance portal.

• How fast is submission after testing?

  • Typically within 24–72 hours. If repairs are needed, we submit the final passing report immediately after re-test.

• What if my purveyor uses a portal I’ve never heard of?

  • No problem. We work with the major platforms (BSI Online, TrackMyBackflow, SwiftComply, Syncta) and follow your purveyor’s exact rules.

• Do I need to notify my purveyor before testing?

  • Not usually. But if the device was replaced, relocated, or newly installed, tell us and we’ll update the purveyor when we submit.

Conclusion

To stay compliant in Orange County, get your backflow tested by a certified professional and have the results submitted to your water purveyor—usually through a designated online portal. Keep a copy for your records and schedule early to avoid penalties.

For a seamless process, our backflow maintenance Orange County experts recommend partnering with a local specialist that tests, repairs, and files everything for you.Atlas Backflow Services is ready to help. Contact us to schedule your test, receive your report, and ensure it’s submitted correctly and on time.