How do I Obtain a Copy of My backflow test results?
- bill57931
- 3 hours ago
- 5 min read
If you’ve had a backflow prevention assembly tested and now need the paperwork for your records, a tenant, escrow, or a city inspection, getting a copy is straightforward.
Here’s the quick answer and then a step-by-step guide tailored to Los Angeles property owners and managers.
Quick answer:
Ask your tester: Atlas Backflow Services can email a PDF of your passing or failing report, usually the same day.
Check your water purveyor: Many Los Angeles-area water providers use online compliance portals where you can download your certified report.
Request from property management: Large buildings often keep copies in maintenance or compliance files.
Understanding what you’re asking for
A backflow test result (often called a test report or certificate) is a signed form that shows:
Service address and account holder
Device type (RP, DC, PVB, SVB), size, make, model, and serial number
Test readings for check valves and relief valves
Pass/fail status and any repairs performed
Tester’s certification number, gauge calibration date, and signature Keep the PDF version for your records; many purveyors accept digital copies. For escrow or audits, a stamped or electronically signed report dated within the last 12 months is usually sufficient.
Best ways to get your backflow test report in Los Angeles
Contact your tester directly
If Atlas Backflow Services performed your test, email or call with:
Service address
Device serial number (if available)
Date of service or approximate month
Your name and role (owner, manager, tenant)
We maintain digital records and can typically resend your report the same day. If your test was recently completed, we can also submit the passing results to your water purveyor on your behalf where required.
If another company tested your device, contact them first. If you can’t reach them, move to the next steps below and we’ll help you retest if your due date is approaching.
Log in to your water purveyor’s backflow portal
Many local water providers use online systems—such as Tokay, VEPO, or SwiftComply—where certified testers upload results. Depending on your purveyor, customers can:
Create an account using your service address, customer number, or device serial number
View device status and due dates
Download the most recent passing report as a PDF
Not all purveyors allow public downloads, but most can email you a copy upon request if you provide account verification.
Request a copy from your water purveyor’s cross-connection program
If you can’t access a portal, call or email the cross-connection/backflow department listed on your annual test notice.
Provide:
Service address and customer account number (if handy)
Device serial number or location (e.g., “domestic main in basement mechanical room”)
Your contact information and role
They can usually send the latest report on file or confirm whether a recent test has been received.
Check with property management or facilities
For multi-tenant and commercial buildings, your management office or facilities team often keeps:
The latest backflow test reports for each assembly
Repair invoices and retest documentation
Due date reminders from the water purveyor
Ask for a digital copy; it’s ideal for compliance archives and audits.
If your device failed or was repaired
Failing results: You should receive the fail report, a repair estimate or work order, and a retest report once repairs are completed.
Retest: After repairs, the passing retest is the document most purveyors want. If you only have the fail report, request the retest certificate too.
Atlas Backflow Services can provide both documents and file the passing retest with your water purveyor when required as part of Backflow Testing Los Angeles.
What information do I need to request my results quickly?
Service address and company name (if commercial)
Device serial number and type (RP, DC, PVB, SVB)
Date of testing or the due month
Water purveyor name (if known)
Your authorization to receive the report (owner, manager, tenant with permission) Having this ready helps us or your water provider find your record fast.
How long are results valid and how long should I keep them?
Validity: Backflow tests are generally required annually. Your report is typically considered current for 12 months from the test date unless your site is classified higher risk and required more frequently.
Retention: Testers are commonly required to retain records for at least three years. We recommend owners/managers keep digital copies for 3–5 years for audits, refinancing, or sales.
Special Situations
Escrow or refinancing: Lenders and buyers often ask for a current passing report. If your report is older than 12 months, schedule Backflow Testing Los Angeles promptly to avoid delays.
Change of ownership or management: Ask the previous owner/manager for the latest report and device list. Atlas Backflow Services can help you verify serial numbers and due dates.
Lost or missing records: If you can’t find your test on file with your purveyor, we can perform a fresh test and file results to bring you back into compliance quickly.
Multiple devices: Larger properties may have domestic, irrigation, and fire line assemblies. Make sure you request reports for each serial number.
How Atlas Backflow Services makes this easy
Fast document delivery: We email your PDF test report, often the same day you request it.
Purveyor filing: Where required, we submit passing results to your water provider so your account reflects compliance.
Clear labeling: Each report includes device location and serial to make future requests simple.
Account history: We track due dates and can send reminders so you never miss your annual Backflow Testing Los Angeles deadline.
Support across greater LA: From single-family homes to high-rise commercial sites, our team coordinates access, testing, and reporting with minimal disruption.
Frequently asked questions
Can a tenant request the report? Yes, with owner or manager authorization. Some purveyors will only release documents to the account holder.
What if my report shows a failure? You’ll receive the fail report and recommendations. We can repair many issues on the spot and retest immediately to produce a passing certificate.
Do I need a wet signature? Most purveyors accept digital signatures from certified testers. If a wet signature is requested for a specific agency or escrow, let us know.
Will the city send me a copy automatically? Some do after the tester files results; others only provide records on request. Keep the copy your tester sends as your primary record.
Your Next Step
If you need a copy of your backflow test results—or you’re due for testing—contact Atlas Backflow Services. We’ll locate your report, deliver it fast, and make sure your account is in good standing with your water purveyor.
Backflow Testing Los Angeles should be simple, and our team is ready to help you stay compliant with no guesswork.
Contact Atlas Backflow Services to request your report, schedule a retest, or set up annual reminders. We make Backflow Testing Los Angeles easier for homeowners, property managers, and businesses across the region.