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If Your Backflow Device Fails: Will You Be Charged Again for the Re‑Test After Repairs?

  • bill57931
  • 2 hours ago
  • 5 min read

A failed backflow test can feel like a double hit: first you learn the assembly didn’t pass, then you wonder if you’ll pay again for a re-test once repairs are done.


In Long Beach, where water purveyors take cross-connection control seriously, a failed device usually triggers a clear compliance pathway: repair → re-test → submit passing report.


Because pricing and policies vary by company and by situation, this guide breaks down what typically happens and what to expect—based on what our Backflow Testing Long Beach experts recommend at Atlas Backflow Services.


The Short Answer: Often Yes, But It Depends


In many cases, yes—there is a separate charge for the re-test after repairs are completed. The re-test is a new service visit that requires time, calibrated test equipment, certified testing procedures, and updated paperwork submission.


However, there are common scenarios where the re-test fee may be reduced, bundled, or handled differently, depending on:


  • How quickly the repair is completed

  • Whether the tester returns the same day

  • Whether repairs are performed by the same company

  • The type of backflow assembly and site access

  • Your water purveyor’s documentation requirements


That’s why our Backflow Testing Long Beach experts recommend asking about re-test terms before the initial test begins—especially for commercial properties or older assemblies.


Why a Re‑Test Is Typically a Separate Charge


Even if the “problem” seems small, a passing backflow report must be based on verified test results after repair. A re-test isn’t a quick glance—it’s a documented procedure that has to meet program standards.


Our Backflow Testing Long Beach experts recommend understanding that a re-test usually includes:


  • A return trip and on-site setup time

  • Performing the required differential pressure checks and relief valve checks (depending on assembly type)

  • Confirming the assembly now meets pass criteria

  • Completing and submitting a new official test report showing PASS

  • Updating device details if parts were replaced or the assembly information changed


From a compliance standpoint, the water purveyor/city generally needs a fresh passing test after a failed result—so the re-test carries real value, not just “extra paperwork.”


What Usually Determines Whether You’ll Pay Full Price for the Re‑Test


Pricing policies can differ, but these are the real-world factors that most often influence whether a re-test is charged at full price or discounted.


Our Backflow Testing Long Beach experts recommend reviewing each of these when you get your quote.


1) Timing: Same-Day or Next-Day Re‑Test vs. Weeks Later

If a repair can be completed immediately and the technician can re-test right away, some companies can offer a more efficient, reduced add-on. If the re-test happens days or weeks later, it becomes a separate scheduled visit.


Our Backflow Testing Long Beach experts recommend addressing failures quickly—not only for compliance, but also because faster turnaround can reduce total service logistics.


2) Who Performs the Repair

If repairs are performed by a different contractor, the testing company still needs to return and validate performance. If the tester’s company also performs the repair (when applicable), the process can sometimes be streamlined.


Our Backflow Testing Long Beach experts recommend confirming whether your service provider can coordinate repair and re-test in one workflow to avoid delays and missed deadlines.


3) Assembly Type and Complexity

Not all devices are equal. Some failures are straightforward (minor check fouling), while others involve more time, disassembly, or troubleshooting. Different assemblies—RP, DC, PVB, SVB—can affect labor time and on-site effort.


Our Backflow Testing Long Beach experts recommend sharing device type, size, and location details when you book to help prevent surprises.


4) Access, Shutoff Conditions, and Site Readiness

If a backflow assembly is hard to access, locked behind gates, blocked by storage, or missing functional shutoffs, both repair and re-test can take longer.


Our Backflow Testing Long Beach experts recommend ensuring clear access and that necessary valves are operable before the technician arrives.


Common “Fail” Reasons (And How They Affect Re‑Test Needs)


Understanding why devices fail helps you anticipate whether the fix will be quick or involved.Our Backflow Testing Long Beach experts recommend watching for these frequent issues:


  • Debris on check valves (common after water main work or flushing)

  • Worn check modules or rubber parts due to age

  • Relief valve issues (especially on RP assemblies)

  • Valve leaks or damaged shutoffs that make testing unreliable

  • Improper installation orientation or clearance issues affecting serviceability


Some failures can be resolved with cleaning or replacing internal components; others require more extensive repair or even replacement.


In all cases, a passing re-test is what closes the compliance loop.


How Atlas Backflow Services Approaches Re‑Tests


At Atlas Backflow Services, we aim to make the “fail → fix → pass” sequence as clear as possible.Our Backflow Testing Long Beach experts recommend that customers expect the following from a professional process:


  • You’ll be informed immediately if the assembly fails and why

  • You’ll get a clear explanation of what’s required to return to compliance

  • You’ll know whether the re-test is treated as a separate visit or can be paired with the repair timeline

  • You’ll receive documentation support so the water purveyor has what it needs (fail report, then passing report after correction)


Because each site and purveyor is different, the most accurate answer on cost is always tied to your specific situation—device type, location, and scheduling window.


Compliance Note: A Re‑Test Is Usually Not Optional


Even if a repair is completed, the water purveyor/city typically requires proof that the assembly now passes. That proof is the re-test report. Without it, your account may still show non-compliance, and you could receive notices or deadlines.


That’s why our Backflow Testing Long Beach experts recommend booking the re-test at the same time you schedule repair—or, if possible, coordinating repair so re-test can happen immediately afterward.


FAQ: Re‑Test Charges After a Failed Backflow Test


Will the water purveyor charge me for the re-test?


Typically, the re-test fee is charged by the service provider performing the test. Your water purveyor may charge separate administrative fees or penalties if you miss deadlines, depending on their rules.


Our Backflow Testing Long Beach experts recommend checking your notice letter or portal due date.


If the repair is minor, can you just “sign off” the original test?


No. A professional tester must document the assembly’s performance after repair. Our Backflow Testing Long Beach experts recommend avoiding any provider who suggests skipping the proper re-test process.


Can I use a different company for the re-test than the repair (or vice versa)?


Often yes, but you’ll want clean documentation and correct device details. Switching providers can sometimes slow things down.


Our Backflow Testing Long Beach experts recommend coordinating carefully if multiple parties are involved.


How can I reduce the chance of paying for multiple visits?


The best approach is planning and readiness. Our Backflow Testing Long Beach experts recommend: schedule early (not on the due-date week), ensure access, confirm shutoffs work, and address known issues proactively.


Practical Takeaway: Plan for a Re‑Test, Then Try to Optimize It


If your device fails, it’s wise to budget for a re-test as a likely second step. But you may be able to reduce hassle—and sometimes cost—by moving quickly, coordinating repair and re-test, and ensuring the site is ready.


Our Backflow Testing Long Beach experts recommend treating the process as a compliance sequence:


  1. Test (pass or fail)

  2. Repair if needed

  3. Re-test to confirm pass

  4. Submit the passing report


Next Step (If You Want a Clear, Site-Specific Answer)


If you tell Atlas Backflow Services your device type (RP/DC/PVB), size, and whether the repair will be completed same day or later, we can help outline what the re-test typically looks like for your situation—using what our Backflow Testing Long Beach experts recommend for fast, clean compliance.

 
 
 

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7:00AM - 4:00PM for emergencies, call (NO TXT) (562)343-1436 or txt (562)-304-3069 24 hrs a day

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AVAILABLE BY APPOINTMENT or for emergencies, call (NO TXT) (562)343-1436 or txt (562)-304-3069 24 hrs a day

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ATLAS BACKFLOW INC.

2852 Gundry Avenue,

Signal Hill CA 90755

Office: (562) 343-1436 

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